Can I cancel my order?
Orders can be canceled only if production has not started. Contact us immediately if you need to cancel.
Can I modify my quote after submission?
Yes, you can request changes before accepting the quote. After approval, modifications may not be possible.
Can I reorder a previous design?
Yes! If you’ve placed an order before, we can reprint your design. Just contact us with your previous order number.
Can I request a custom quote?
Yes! If you need a custom print job, use the Request a Quote option on our website. Our team will review your request and send you a tailored quote via email.
Can you help with design?
Yes! We offer custom design services. Select Request a Custom Design when placing your order, or contact us for details.
Do you have a physical store or pickup location?
Yes, our pickup location is at 54 Lady Ruby Drive, East Tāmaki, Manukau 2013 If you prefer to collect your order, select the Local Pickup option at checkout.
Do you offer bulk discounts?
Yes, we offer discounts on bulk orders. Contact us at info@upl.co.nz for a quote.
Do you ship internationally?
Yes, we offer international shipping. Delivery times vary depending on location and customs clearance.
How can I contact UPL?
You can reach us via:
📧 Email: info@upl.co.nz
🌐 Website: upl.co.nz
How can I track my order?
Once your order is shipped, you will receive an email with a tracking number and a link to track your shipment.